The Natural History Museum of Denmark reopens

Updated 9 October 2020

The Natural History Museum of Denmark at Øster Voldgade, Zoological Museum at Østerbro and The Palm House in Botanical Garden is still open to the public. On this page, we have gathered everything you need to know about your museum visit and the precautions we have taken to make it a safe and enjoyable experience.

Initiatives for a safe and good experience

As a guest of the museum, your safety is of utmost importance to us. We follow the health authorities' recommendations and guidelines and have implemented a number of new initiatives to make your visit to the museum a safe and good experience.

  • Distance. We ensure more space by limiting the number of guests in the exhibitions at any given time. We have also provided social distancing precautions and introduced one-way traffic at narrow passageways. We have also created extra space in arrival areas by separating ticket sales from the museum shops.

  • Increased supervision. With additional staffing, help is always near by. If you have any questions or need guidance during your visit, you are of course very welcome to contact the staff at the museum - remember to keep a distance.

  • Cleaning and hygiene. We make sure to clean more frequently at the museum during this time. Contact surfaces, which are exposed to frequent touch, are cleaned several times daily, and there is hand sanitizer available at entrances and exits, in the exhibitions, ticket sales, café and shop.

  • Face masks. All guests must wear a face mask when they enter the museum café at Øster Voldgade. This apply during your entire stay except when you are sitting down.

  • Online ticket sales and booking. To ensure more space and avoid a queue for the new popular exhibition 'King of Dinosaurs' at Øster Voldgade, we encourage everyone to plan their visit to the museum from home by purchasing a time slot ticket online through our webshop. Tickets can be booked four months in advance.

Hands-on activities are temporarily canceled

As a precaution, we have temporarily shut down hands-on activities and areas with close contact. This applies to the Natural History Laboratory at the Zoological Museum as well as drawing tables and microscopes at both the Zoological Museum and the Natural History Museum, Øster Voldgade 5-7.

The lunch room at the Zoological Museum is open but there are limited seats and tables available, and we encourage our visitors to enjoy your food outside if the weather allows it. This applies especially for larger groups.

The 'What’s On' page gives you an overview of all activities and how they may be affected. We appreciate your understanding and hope to be able to offer more activities soon.

Events

We follow the health authorities' current guidelines for cultural events and have taken special precautions in relation to COVID-19. E.g. we have initially put less than half of the usual number of tickets up for sale per event.

If you have tickets for an event that is canceled, you will be notified via e-mail from Billetto, and your ticket will automatically be refunded. You do not need to take any action.

For kindergartens and schools

Given the current situation with the Corona virus, all kindergartens and schools are requested to book a time slot prior to their visit via this link. Booking for visitors is open for resp. Zoological Museum and the new exhibition 'King of Dinosaurs' (incl. the rest of the museum's exhibitions at Øster Voldgade 5 - 7).

Visits to the Palm House and the Butterfly House in Botanical Garden cannot be booked in advance. If there is room in the houses, it is possible to buy admission at the ticket sales in person. You may currently experience some waiting time.

Extension of Annual Pass

The museum has reopened after almost three months without visitors - and we have missed you. We will therefore automatically extend all Annual Passes that were active during the closing period with three months, so that we can continue to have great museum experiences together.

If your Annual Pass expired during the closing period, it will also be extended.

Read more about our Annual Pass ...

Extended opening hours

We are extending the opening hours at the different addresses, so now you can also visit the Palm House on Mondays. From 19 June you can visit the museum at Øster Voldgade 5 - 7 in the evening on selected weekdays. See the extended opening hours on the 'Visit the Museum' page.

We look forward to seeing you.