The museums and the Palmhouse are closed 9 December – 7 February

Opdated 14 January 2021. 

The Natural History Museum of Denmark incl. the Zoological Museum, the Botanical Garden and the Palm House are closed until Sunday 7 February 2021 due to the government's announcement that all indoor and outdoor cultural institutions in Denmark must close temporarily to reduce the spread of coronavirus (COVID-19).

The museum café and shops in the Botanical Garden and at Øster Voldgade 5-7 will also remain closed until 7 February.

We follow the health authorities' recommendations and guidelines closely, and this website will be updated continuously.

We look forward to welcoming you back at the museum.

Pre-booked tickets

If you have bought and booked a time slot for the Natural History Museum via our webshop for the closed period, you will soon be contacted via mail with further information.

Events

If you have tickets for an event that is canceled, you will be notified via e-mail from Billetto, and your ticket will automatically be refunded. You do not need to take any action. If you have any questions reagarding guided tours, please contact rundvisning@snm.ku.dk.

Extension of Annual Pass

At the Natural History Museum, we extend all Annual Passes that are active during the closing period with one and a half months, so that we can continue to have great museum experiences together in 2021. The extension happens automatically.

Webshop

The museum shops are closed, but you can still buy gift cards and annual passes in the museum's webshop. Thank you for your support.

Initiatives for a safe and good experience

As a guest of the museum, your safety is of utmost importance to us. We follow the health authorities' recommendations and guidelines and have implemented a number of initiatives to make your visit to the museum a safe and good experience. We look forward to welcome you back.

  • Face masks at the museum. According to the authorities' latest guidelines, everyone must wear a face mask or visor indoors in public places per 29 October, 2020. This also applies during your museum visit and in the Palm House.

  • Face masks in the café and at events. All guests must wear a face mask when they enter the museum café at Øster Voldgade and also at indoor events and guided tours. This applies during your entire stay except when you are sitting down.

  • Distance. We ensure more space by limiting the number of guests in the exhibitions at any given time. We have also provided social distancing precautions and introduced one-way traffic at narrow passageways. Furthermore, we have created extra space in arrival areas by separating ticket sales from the museum shops.

  • Increased supervision. With additional staffing, help is always near by. If you have any questions or need guidance during your visit, you are of course very welcome to contact the staff at the museum - remember to keep a distance.

  • Cleaning and hygiene. We make sure to clean more frequently at the museum during this time. Contact surfaces, which are exposed to frequent touch, are cleaned several times daily, and there is hand sanitizer available at entrances and exits, in the exhibitions, ticket sales, café and shop.

  • Temporary closing of all hands-on activities. As a precaution, we have temporarily shut down hands-on activities and areas with close contact. This applies to the Natural History Laboratory at the Zoological Museum as well as drawing tables and microscopes at both the Zoological Museum and the Natural History Museum, Øster Voldgade 5-7.

  • Online ticket sales and booking. To ensure more space and avoid a queue for the new popular exhibition 'King of Dinosaurs' and 'Wildlife Photographer of the Year' at Øster Voldgade, we encourage everyone to plan their visit to the museum from home by purchasing a time slot ticket online through our webshop. Tickets can be booked four months in advance.